Manage members and roles
Invite members, assign roles, manage account access, and export your user list.
This reference covers invitations, roles, account status, and user exports in Settings > Users. Owners and Admins can manage every member in their organisation.
Find members by status
Three tabs split the member list by status:
- Active: Members who joined and can access the organisation
- Invited: People who have an invitation but haven’t accepted it yet
- Inactive: Members whose access has been suspended
Choose a role
Enlytning uses four roles to control access:
| Role | Access |
|---|---|
| Owner | Controls billing, security settings, members, materials, assignments, and organisation deletion. Each organisation has one Owner |
| Admin | Manages members, groups, materials, assignments, billing, and subscriptions |
| Creator | Creates and edits materials, but cannot assign materials or access organisation settings |
| Regular | Completes assignments, but cannot create content or manage members |
Update a member’s role
Admins and Owners update a member’s role in the Edit user dialog:
Go to Settings > Users.
Open the action menu (three dots) at the end of the member’s row.
Click Edit.
Select the new Role.
Click Save changes.
Alternatively, click the member to open their detail page, then choose Actions > Edit user.
A pending invitation keeps the role it was sent with. To change it, revoke the invitation and send a new one.
Owner role
The Role list doesn’t include Owner, and the Owner’s row has no action menu. To move ownership, see Transfer organisation ownership.
Update a member’s name
Admins and Owners update a member’s name in the Edit user dialog:
Go to Settings > Users.
Open the action menu (three dots) at the end of the member’s row.
Click Edit.
Update First name and Last name.
Click Save changes.
Alternatively, click the member to open their detail page, then choose Actions > Edit user.
You can only edit names and roles for active members. Reactivate a suspended member first. You can’t change a member’s email address.
Invite members
Admins and Owners can invite members while the organisation has available seats. A free trial supports up to three users, including the Owner.
Send one or more invitations
Send up to 75 invitations by separating email addresses with commas:
Go to Settings > Users.
Click Invite.
Enter one or more addresses under Email addresses.
Select a Role for the new members.
Under Add to group, select any groups they should join after accepting.
Click Send invites.
Each invited member receives an email with a link to join the organisation.
Email delivery
Ask members to check their spam folder if an invitation doesn’t arrive. Your email administrator can add notifications@enlytning.com to the organisation allowlist.
Import invitations from a comma-separated values file
Outside a free trial, you can use a comma-separated values (CSV) file to invite up to 75 members at once. The file must be 1 MB or smaller:
Go to Settings > Users.
Open the dropdown next to Invite, then click Import users from CSV.
Upload a .csv file with email addresses in the first column.
Select one Role for all imported members.
Select any Groups they should join.
Click Send invites.
Click Download sample in the import dialog for a template. Enlytning accepts a file with or without a header row.
Revoke a pending invitation
Revoking an invitation releases its reserved seat and disables its join link:
Go to Settings > Users, then select Invited.
Open the action menu (three dots) at the end of the invitation’s row.
Click Revoke invite.
Click Revoke invite again to confirm.
Invitations have no detail page, so the action menu is the only route.
For automatic organisation discovery, see Configure approved domains.
Free Trial organisations cannot import invitations from a CSV file. Use direct invitations instead.
Suspend a member
Suspension revokes the member’s organisation access and releases their seat:
Go to Settings > Users.
Open the action menu (three dots) at the end of the member’s row.
Click Suspend user.
If the member owns materials, select an Admin or Owner to receive them, then click Next.
Review the transfer summary, then click Confirm.
Type SUSPEND, then click Suspend.
Alternatively, click the member to open their detail page, then choose Actions > Suspend user.
Enlytning moves the member to Inactive and preserves their reporting history. Members who own no materials skip the transfer and summary steps.
Reactivate a member
Reactivation restores organisation access and consumes an available seat:
Go to Settings > Users, then select Inactive.
Open the action menu (three dots) at the end of the member’s row.
Click Activate user.
Click Activate to confirm.
Alternatively, click the member to open their detail page, then choose Actions > Reactivate user.
Enlytning returns the member to Active.
Export members
Export the active user list for reporting or external processing:
Go to Settings > Users.
Open the dropdown next to Invite, then click Export active users.
Select the Columns to include.
Click Export, then download the generated CSV file.