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Review training reports

Monitor compliance and training progress across an organisation or managed team.

Use Reports to monitor training compliance and progress. Admins and Owners can review organisation data, while people managers can review the people below them in the management hierarchy.

Choose an organisation or team scope

Your role and management responsibilities determine the available reporting scopes:

  • Admins and Owners: Open Reports for the organisation-wide view. If you manage users, use Organisation, My all reports, and My direct reports to change scope.
  • Creators and Regular users who manage people: Open Team Reports in the sidebar, then choose All reports or Direct reports.
  • Creators and Regular users who do not manage people: These roles cannot access reporting.

All reports includes your direct reports and everyone below them in the management hierarchy. Direct reports includes only users who report directly to you.

Review the compliance snapshot

The top of the page displays a compliance snapshot for the selected organisation or team scope:

  • Overall completion rates
  • Overdue assignment counts
  • Key compliance metrics at a glance

Compare report views

Reports offers two perspectives on your training data, accessible via tabs:

Material tab

View performance metrics for each material in the selected scope:

ColumnDescription
Material NameThe title of the material.
TypeCourse, Policy, or Survey.
StatusPublished or Draft.
Completion RatePercentage of assigned learners who completed.
Overdue AssignmentsNumber of learners past their deadline.
Avg. Assessment ScoreMean score across all completions (courses only).
Assigned ToNumber of users currently assigned.

Users tab

View training progress for each user in the selected scope:

ColumnDescription
User NameThe learner’s name.
EmailThe learner’s email address.
Assigned MaterialsTotal materials assigned to this user.
Completion RatePercentage of assignments completed.
Overdue ItemsNumber of assignments past deadline.

Find report records

Use filters, sorting, and search to narrow the visible records.

Filter report records

The Material tab includes these filters:

  • Type: Show only courses, policies, or surveys.
  • Status: Show published or draft materials.

The Users tab includes this filter:

  • Groups: Show only members of specific groups.

Sort report columns

Click a column header to sort by its metric:

  • Overdue assignments (identify problem areas)
  • Completion rate (find high or low performers)
  • Material name or user name (alphabetical)

Search by name

Use the search bar to find specific materials or users by name.

Export report data

Export your current view as a comma-separated values (CSV) file:

Configure your filters and sorting.

Click Export.

Download the CSV file for the current view.

Exports include all columns visible in the table and respect your active filters.

Export all

Exports include all matching records, not only the current page.

Review generated insights

When AI Insights is enabled, artificial intelligence (AI) generates prioritised findings in the AI Insights section. It appears only in the organisation-wide Reports view.

For the field definitions, see Understand learning-data insights.

Check report permissions

Report permissions limit each person to their organisation or management hierarchy:

  • Admins and Owners can view organisation-wide reports.
  • Any user who manages at least one active user can view reports for their management hierarchy.
  • Team reporting never expands access beyond the manager’s own direct and indirect reports.

Complete reporting tasks

Use report filters and exports for recurring compliance and training reviews.

Prepare for compliance audits

Create an audit record from compliance-related assignments:

Filter to compliance-related materials.

Sort by overdue assignments.

Export the report for your audit records.

Identify at-risk learners

Find people with multiple overdue assignments:

Open the Users tab.

Sort overdue items from highest to lowest.

Follow up with users who have multiple overdue assignments.

Review material performance

Find materials with low completion or assessment results:

Open the Material tab.

Sort by completion rate or average score.

Review materials with low engagement.