User Roles

Overview

The Manage > Users page provides a centralised view of everyone in your organisation. The list is organised into three distinct tabs:

• Active: All current users who have accepted their invitation and have access to the platform.
• Invited: Individuals who have been sent an invitation but have not yet joined.
• Inactive: Users who have been suspended by an Admin or Owner and no longer have access.

From this page, you can click on any user to open the Action Bar, which provides detailed information and management options.

Roles

Enlytning uses four distinct roles to control user permissions. To change a user's role, an Admin or Owner can click on the user and select "Edit User" from the Action Bar.

Owner

Owners have the highest level of permissions and full administrative control over the organisation. They can manage all settings, including billing, security configurations, and deleting the organisation. The user who creates the organisation is assigned the Owner role by default.

Admin

Admins have broad permissions to manage the platform's day-to-day operations. They can invite and suspend users, create and manage groups, and have full access to create, edit, and assign all learning materials. Admins cannot manage subscription or billing information.

Manager

Managers are content creators. They have the same permissions as a Regular user, with the added ability to create, edit, and manage their own learning materials (such as courses, policies, and surveys) in the Workspace. They cannot assign materials, manage users, or access any organisation-level settings.

Regular

Regular users have the most basic level of access. Their primary role is to complete learning. They can only view and complete the courses and policies that have been assigned to them and cannot create content or manage other users.

Suspending a User

When an employee leaves the organisation, an Admin or Owner should suspend their account to revoke access.

1. Navigate to Manage > Users.
2. Click on the user you wish to suspend to open the Action Bar.
3. Click the Suspend User button.
4. In the dialog that appears, confirm and click the Suspend button.

The user's account will be immediately deactivated, and they will be moved to the Inactive tab. We keep a record of suspended users for historical reporting purposes, so their name will still appear on materials they created or assignments they completed. A suspended user's seat on your subscription will be freed up at the start of your next billing cycle.